vpn
Nord Security

NordVPN

Category
VPN
Pricing
—
Free plan
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Platforms
Windows, Mac, iOS, Android, Linux
AI model
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What users keep saying · from 41 reviews

buggy14reliable9easy to use5fast4slow4poor support3hard to cancel2price hikes2

After leaving Surfshark and ExpressVPN for better split tunnelling, NordVPN worked mostly well for a year but lately has been a mess.

“Nord seemed to work mostly okay for the last year but lately it's been a mess”
negativebuggy

After over a year of NordVPN on Windows and Android, their Galaxy S23 Ultra suddenly had no internet while the app showed connected.

“I've been using Nord VPN on Windows and Android for over a year now and a few months ago, seemingly out of nowhere, I noticed that my Android phone (Galaxy S23 Ultra) had no internet”
negativebuggy

Regrets buying two years of NordVPN: it connects fine but games lag and videos fail to load from time to time.

“I would boot up NordVPN, it worked fine but here and there I would lag in games”
negativeslow

Uses the NordVPN Chrome extension on PCs connected to their TVs to stream other countries' content; switching location is easy and works perfectly.

“So easy to switch and spoof location via the NordVPN Chrome extension. It works perfectly for me”
positiveeasy to use

Used NordVPN for years, but lately has had issues and the price rises at every renewal.

“ive used nord for years but lately ive been having issues and the subscription price keeps going up each time i renew”
negativeprice hikesbuggy

Tried Proton, Mullvad and NordVPN; NordVPN is the only one that gets past streaming services' VPN detection every time.

“I tried Proton, Mullvad, and Nord and found Nord is only one that gets around streaming service detections every time”
positive

After about 20 emails of tests with NordVPN support, they were told the bug they reported is intended behaviour.

“after like 20 emails back and forth of them asking me to do test after test after test after test for them.... they come back and tell me "That is the intended behavior”
negativepoor support

Switched from Mullvad to NordVPN to avoid CAPTCHAs and broken sites, but regrets it despite NordVPN being much cheaper.

“Recently switched from Mullvad to Nord. Did so for the same reasons you picked up on... captchas and sites not working properly. Honestly, sorry now that I made the switch, even though Nord is much cheaper”
negative

While visiting family in Japan, uses NordVPN on a travel Apple TV to watch YouTube TV.

“I have an old Apple TV that I only use for travel and it has NordVPN installed. I use it to watch YouTube TV while I’m here”
positive

Uses NordVPN on an Nvidia Shield; running it on the router instead cut their internet speed in half.

“i have nordvpn on my nvidia shield i tried it on my router but that cut my internet speed in half”
mixedslow

Has run NordVPN on their Fire TV Stick since they got it so their ISP can't see what they watch, and also uses it on their phone.

“NordVPN’s been on my Fire TV Stick pretty much since I got it. At this point, it’s just part of the setup”
positive

Tried NordVPN for a month and had random disconnections two or three times an hour on every server.

“I tried Nord in January for a month had random disconnections sometimes 2 or 3 times per hour no matter what server I tried”
negativebuggy

NordVPN never worked for them, so they switched to Proton VPN, which has worked perfectly since.

“I switched to ProtonVPN because NordVPN never worked for some reason”
negative

Used NordVPN since 2018 without problems until recently: now it shows connected but there's no internet, so they plan to leave.

“I've used NORDVPN since 2018, never had issues, until recently. Today once I connect, I can't access the internet”
negativebuggy

About a month into NordVPN on three Windows 11 PCs, everything works except that they have to reboot after each use, which they put up with for now.

“It's just annoying to have to reboot my computer after every time I use”
mixedbuggy

Has had torrenting problems with NordVPN lately and many helpdesk conversations and setting changes haven't fixed them.

“I have had tons of conversations with the helpdesk, tried numerous different settings, protocols and data-restrictions”
negativepoor support

A NordVPN user of many years calls its 2025 service appalling, with constant disconnects and no connection after booting their PC.

“been using nord for so many years that I cant remember. But the 2025 service is appalling, the amount of disconnects I have”
negativebuggy

Switched from Proton VPN to NordVPN because NordVPN's macOS app is much better.

“I switched to NordVPN because the macOS software is much much better”
positiveclean design

NordVPN on a Fire TV Stick worked for Netflix and JioHotstar for ten months, until Netflix detected it and JioHotstar locked their account.

“Been using Netflix and JioHotstar for past 10 months with no issue. However, Netflix now says VPN detected and JioHotstar has now locked my account”
mixed

NordVPN slowed their connection significantly, so they cancelled.

“In fact using Nord would cause significant slowdown of the connection. I had to cancel my subscription”
negativeslow

Has used NordVPN for five years; it has been reliable and often the fastest of the VPNs they have tried.

“I have used NordVPN for five years! It has been reliable, often providing the best speed and connection options”
positivereliablefast

Was charged for two years of NordVPN they no longer used, with no invoice emailed, and customer service refused a refund.

“I signed up for NordVPN and didn't realize I was being charged for 2 years for a service I no longer used. No invoices were emailed; the charges just appeared on my card”
negativehard to cancel

After weeks of problems with NordVPN, including its Threat Protection feature, they moved back to Mullvad.

“After many problems the past 3 or 4 weeks ( threat protection etc ) i moved back to mullvad for now”
negativebuggy

Contacted NordVPN support by email repeatedly and only got bot replies telling them to reinstall the app.

“Each time, they sent a bot-generated response which only advised that I uninstall and reinstall NordVPN”
negativepoor support

On an iPhone 14 Pro Max, NordVPN has recently started hanging and blocking access to the sites they use.

“Mine has gotten very bad lately as it will hang up and not let me onto the regular websites I use”
negativebuggy

Has used NordVPN for about four years in Germany and it works well, apart from recent 'server will shut down soon' reconnect messages.

“I had been using NordVPN also for about 4 years and it does work pretty good for me in Germany”
positivereliable

After about three years on NordVPN, the last year has been frustrating: half the time it won't connect.

“I've used Nord for about 3 years now and this last year has been very frustrating, especially the last few months. Half the time I can't connect”
negativebuggy

Has torrented through NordVPN since 2018 but still got two ISP violation notices last August, even with the kill switch on.

“I've been using nordvpn with qbittorrent since 2018 and last August I got two violations from my ISP too”
negative

A UK streaming app detected NordVPN on their phone, but running NordVPN on the router worked without detection.

“I put nordvpn on my router and was all good! No vpn detected”
positive

With NordVPN connected, local DNS stops working, so they can't reach their file server, printer or home cameras, and support didn't fix it.

“That means when the VPN is connected I cannot browse my local file server, I cannot print, I cannot view my home cameras”
negativebuggy

Finds the NordVPN app bloated and buggy, often needing log-outs, reboots or a full reinstall just to get online.

“NordVPN software is bloated and buggy as hell. Don't know how many times I've had to either log out and perform multiple reboots”
negativebuggy

Bought a year of NordVPN at a good price, but halfway through it suddenly stopped connecting.

“about halfway through, i discovered that i couldn't connect all of a sudden”
negative

Pays for NordVPN for their extended family because it is one of the easiest VPNs for them to set up without calling for help.

“it’s amongst the easiest VPN setup for them to figure out without needing to call me for tech support”
positiveeasy to use

From the UK, NordVPN gets them into Australian services like ABC iView and 10 Play most of the time, but it is hit-or-miss.

“I'm in the UK and love Australian TV and can access ABC iView and 10 Play without any issues the majority of the time”
mixed

A NordVPN subscriber for five or six years is tired of its constant promotion messages.

“I have been a subscriber for the last 5-6 years. I always used to purchase 2 more years of subscription so I still have a year or more to go. Lately I had enough of promotion messages”
mixed

NordVPN's auto-renewal price was inflated, so they turned auto-renew off and took the much cheaper deal shown on the website.

“I had a similar inflated auto-renew number so I turned off auto-renew and got the much smaller deal that they had on the website”
negativeprice hikes

Has used NordVPN for five years and is weighing a switch at renewal because the app now tries to do too much, including anti-malware.

“I've had NORD for 5 years at this point. I just find it's doing a lot, lots of anti malware”
mixed

A former NordVPN user found it reliable with a friendly interface, but it became slow for them.

“Nordvpn was pretty good and reliable when I used it and their interface was user friendly but it became slow for me some for reason”
mixedeasy to useslow

An American abroad used NordVPN on a PS5 for four months to stream Netflix and others with no issues, until a later update caused problems.

“recently got NordVPN about 4 months ago. I used it predominantly on my PS5 so that i could stream Netflix, and other streaming services, and it worked fine, no issues”
mixed

Comparing NordVPN and Mullvad in real use: NordVPN downloads at around 480 Mbps, is stable and doesn't randomly slow down.

“Nord I see download things at around 60MB/s (480Mb/s). Nord is stable and doesn’t randomly go slow”
positivefastreliable

Keeps coming back to NordVPN because it is the simplest VPN app with split tunnelling on macOS and iOS.

“It’s the simplest VPN app on MacOS and iOS with split tunnelling that takes me back to it every time”
positiveeasy to use

Torrents through NordVPN without trouble: popular torrents download at about 50 MiB/s on a gigabit connection.

“Popular torrents download at 50MiB/s with gigabit internet (connected to nordvpn of course)”
positivefast

Switched from ExpressVPN to NordVPN; after their devices sit idle, the internet stops working until they disconnect and reconnect NordVPN, on iOS, macOS and Windows.

“If I let my device idle for a period of time (this includes iOS, MacOS and Windows) when I return, I am unable to use the internet until I disconnect and then”
negativebuggy

Moved from ExpressVPN to NordVPN; speeds are fast, but after a week films in the iPhone browser buffer almost all the time.

“I recently changed to NordVPN after having ExpressVPN, and after a week for having Nord, I’m having issues. While yes the speed, is fast. Almost all the time it’s buffering”
negativefast

NordVPN's NordWhisper protocol is the only one that gets through their library Wi-Fi, but the automatic protocol choice never picks it.

“NordWhisper is the only protocol that works on my library Wi-Fi. However, the auto protocol that chooses the best protocol to use doesn't successfully select NordWhisper”
mixedbuggy

Bought a year of NordVPN, but every server is blocked by Optus Sport, while an ExpressVPN trial worked fine.

“I bought a year’s subscription or NordVPN and every server is blacklisted so can’t watch Optus”
negative

Left NordVPN for Surfshark because Nord didn't work in China, failed with some streaming apps and renewed at an expensive price.

“I switched from Nord to Surfshark (because Nord didn't work in China, didn't work with some apps (streamers), and the renewal was expensive)”
negativeexpensive

NordVPN and NordPass auto-renewal turned itself back on twice; Nord credited them about a year to avoid a bank chargeback.

“Had it happen twice (once with my NordVPN and once with my NordPass). They ended up crediting me something like a year so I wouldn't go through my bank for a chargeback”
negativehard to cancel

Has used NordVPN for years and finds it so reliable they keep pre-paying; uses it on Apple TV to watch UK TV from the US and the other way round.

“I've been using NordVPN (and NordPass) for years. It's so reliable that like another commenter here, I'm paid up until 2027”
positivereliable

Has used NordVPN for eight years and finds it very solid once the connection settings are set up properly.

“I been using nordvpn for 8 years, it’s solid af if you know how to set your connections right”
positivereliable

Switched from ExpressVPN to NordVPN because a NordVPN deal was much cheaper, and is very happy with it.

“I switched from ExpressVPN to NordVPN because NordVPN had a special going and was much cheaper. I'm very happy with NordVPN”
positivegreat value

Has used NordVPN for 3–4 years; it has become much more solid and has had no problems in the last couple of years, and the default kill switch suits them.

“It's a lot more solid now than when I got it. No problems at all in the last couple years”
positivereliable

A long-term NordVPN user finds the service solid and NordLynx fast, but the app can be intrusive with its kill switch, auto-connect and extra features.

“Random long term NordVPN user here. Yes, their service is solid. The app itself can be very intrusive if you let it (kill switch, auto-connect, mesh-net, dark-web monitor)”
mixedreliable

Moved from ExpressVPN to NordVPN last year and travels globally with it on iOS, iPadOS, Windows, Firestick and Apple TV without issues.

“I travel globally, use all the time with no issue across iOS, padOS, Win10/11, Firestick and AppleTV”
positivereliable

Switched from AirVPN to NordVPN a few weeks ago; connecting is much easier and the connection no longer drops, though banking sites still block it.

“I signed up for NordVPN a couple of weeks ago. I had been using AirVPN. Loging on to a server site is so much easier. The connection hasn't dropped like it does on Air”
positivereliableeasy to use

Uses NordVPN for UK streaming; other UK channels kept working but Channel 4 suddenly stopped working through it from one day to the next.

“Was working fine yesterday and today couldn’t get on. I use NordVPN and all my other uk channels work fine. Just Channel 4 that isn’t working today.”
mixed
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