A week into NordVPN, a login outage logged them out and reinstalling didn't help; Surfshark never had problems in five years.
“I just booted up my PC and realized that I am logged out of the NordVPN app and login fails”
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A week into NordVPN, a login outage logged them out and reinstalling didn't help; Surfshark never had problems in five years.
“I just booted up my PC and realized that I am logged out of the NordVPN app and login fails”
Hit NordVPN's login failure and couldn't find a phone number or live chat to reach support.
“they have zero contact phone numbers available & I can't find a live chat option”
A long-time NordVPN user kept getting login authentication errors; support said it was a known issue with no fix time.
“Long time Nord user. I've reinstalled twice. Keep getting "Login failed. We hit an authentication error." Had a chat with Nord CS and they said it's a known issue and”
A NordVPN member since 2017 for whom big issues are very rare.
“Been a member since 2017, issues this big are pretty very rare”
Has used NordVPN for years without this login issue.
“Been using Nord for years and never had this issue before”
NordVPN logged itself out and wouldn't let them back in despite a password change and reinstall.
“Connected all the time and suddenly it logs itself out and now I can’t log back in…”
Has never had a NordVPN login issue.
“Haven't experienced such an issue myself with Nord ever. Have you contacted their support? This could be a personal case.”
NordVPN connects faster and is faster than Surfshark for them, but its interface has become laggy.
“NordVPN connects faster and is faster than Surfshark without Dausos (basically on every device except macOS). NordVPN's user interface now sucks and is very laggy somehow”
A Canadian NordVPN user for years for whom it works great.
“I'm Canadian myself and I've been using Nord for years, working great for me”
Two years on NordVPN with good features and speed, apart from occasional NordLynx adapter glitches they fix with commands.
“I've been using Nord VPN for around 2 years now. It works really well and does what I want. I like all the features it provides. However every now and”
NordVPN was more reliable and fast than Surfshark for them, though its apps were sometimes buggy.
“I remember Nord typically being very reliable with great speed through their NordLynx protocol. My only complaint about them was their apps seemed buggy sometimes”
On a NordVPN trial, Sidecar to their iPad stops working whenever NordLynx is connected, which never happened with Surfshark.
“the moment NordVPN is connected, **my Mac can’t detect or connect to the iPad as a second display”
Hit NordVPN's Sidecar bug; support reproduced it and said a fix was in progress.
“After reaching out to Nord about it, I was informed that they were able to reproduce it too and have started working on a fix already”
Fixed NordVPN's Sidecar issue by replacing the App Store version with the direct download.
“I deleted the version from the App Store and installed the direct download from their site and it fixed it”
Can't use screen mirroring with NordVPN active, even after reinstalling or changing protocol.
“I tried this, and it didn’t work. Still can’t project my screen if NorsVPN is active.”
After a recent NordVPN update they must disconnect to use Sidecar screen extending, which used to work.
“after one of the most recent updates, I found that I can't do it anymore. I now have to disconnect NordVPN whenever I wish to use iPhone or Screen Extending”
No recent issues with Prime Video, Netflix or Disney+ on NordVPN in the UK.
“I’ve had (UK) intermittent issues with prime in the past but zero issues with Prime, Netflix or Disney in recent memory”
The CBS Sports app has rejected their NordVPN Miami IP since September.
“I have been unable to get the CBS Sports app to accept the Miami IP since September. It knows the connection is coming from a VPN and does not allow local content”
Has used NordVPN for years on iPhone and PC without site issues.
“Been using nord for years on my iPhone and pc, haven’t had any issues with using any sites etc. except Facebook at one point wouldn’t let me access it but that’s somehow resolved”
Blocks, lockups and captchas mean they barely use NordVPN and won't renew.
“Nord has the same issues with blocked VPN and also websites lockup or require a captcha. Really annoying I don't even use Nord VPN much anymore end up just turning”
With NordVPN, Prime Video and HBO Max won't work and Netflix is mostly unavailable; they won't renew.
“Sorry to report that it's not any better in NordVPN land. Their entire IP address block at this point has been blacklisted by most streaming sites & companies.”
Netflix works on NordVPN's Finland servers, while Surfshark's never start streaming.
“I'm connecting to FI servers with Nord and Netflix works fine. When I switch to Surfshark FI then it starts loading and never starts streaming. So far Nord is the most reliable one for me”
Prime Video, HBO and Netflix all work fine for them on NordVPN.
“Prime, HBO, and Netflix work just fine for me on Nord”
On their workplace public Wi-Fi NordVPN says connected but gives no internet, unlike Surfshark.
“the app acts like it's connected but I don't have internet access.”
NordVPN's Chrome extension got them past hotel Wi-Fi blocking.
“Try the Chrome extension. Worked for me to get around the hotel wifi blocking me”
Bought a NordVPN key on Amazon, much cheaper than Nord's site, and it works.
“I bought one on Amazon and it was really cheaper than in the nord site , and it still working”
A sealed NordVPN prepaid code from Micro Center was already used, and Nord support just sent them back to the store.
“Reached out to Nord and they said the code has been used on another email (my product was completely sealed so unlikely, and in the nigh impossible chance it was,”
The CBS app's live TV doesn't work on NordVPN, though it works in Chrome on Windows.
“with nordvpn it doesn't work at all for live tv.”
NordVPN gave them about 85 Mbps on NordLynx versus 118 without a VPN and 112 on Surfshark.
“I was getting around 85mbs with NordLynx on my local server. I have a 200mbs connection. I was getting 118mbs without a VPN”
With NordVPN's Edge extension enabled but disconnected, Google kept demanding captchas, unlike with Surfshark.
“When trying to use Google search with incognito mode, I get asked to verify through captcha. I double checked and I'm not connected to any server, neither do I see”
NordVPN's performance disappointed them, and getting the refund meant a long run through chat and forms.
“performance was not what I expected by a hilarious margin. Being that I'm a normal user with normal expectations”
Bought NordVPN for its speed, but it is far slower than Surfshark for them.
“Bought it a few days ago coz I saw reviews that it has high speed but compared to surfshark its really not...far from it”
When their ISP connection drops, NordVPN blocks internet as if the kill switch were on, though it's off.
“Kill switch is turned OFF, so it shouldn't be doing this. If I shut down Nord via task manager, because it's unresponsive from the task bar if I lose connection, it just disables my internet connection altogether”
NordVPN blocked internet like a kill switch for them too until they reinstalled it.
“I had the exact same problem. It was fixed for me by removing the app and then reinstalling it. What a pita”
NordVPN is more stable than Surfshark for them on iPhone, but its always-connect doesn't work.
“NordVPN is more stable for me, so I'm using it more, but for some reason, 'always connect' doesn't seem to work. This leaves me vulnerable to data leaks”
NordVPN over manual OpenVPN TCP works on restricted networks but the speeds are poor for them.
“you can also do NordVPN with a manual Open VPN-TCP connection, I find the speeds to suck”
Back on NordVPN, their torrent downloads suddenly crawled at 33 kbps with few peers despite reinstalls and P2P servers.
“Yesterday I noticed my dl speeds were are at a crawl(33kbps) and there was only a few connected peers”
Torrenting through NordVPN became nearly unusable for them on NordLynx and OpenVPN.
“Torrenting is virtually unusable at this time...Extremely slow speeds and DHT port on Tixati stays unconfirmed no matter which port I switch to....it happens on both Nordlynx and OpenVpn......Torrenting is fine without Nordvpn”
NordVPN sometimes takes ages to connect; on Windows they must pick another server.
“Sometimes it takes a long time to connect. On Android, app restart helps. On windows the only option is to choose a different server it wouldn't connect at all otherwise”
NordVPN is very slow on their Android TV.
“Can confirm. Very slow connection speed on my Android tv now”
NordVPN support just reads scripted answers and takes 12 hours between emails.
“If you try to contact their support they don't actually try to help you they just read to you from a verbatim and hope one of their solutions will help.”
A Mullvad user who finds NordVPN best for IPTV streaming.
“find nord best for streaming iptv, mullvad don't excel at streaming more security and privacy so I like them but streaming is only downside”
Spotify works fine for them with NordVPN every night.
“Works fine for me. I watch Joe Rogan on Spotify most every night”
Has paid for NordVPN for three years without issues.
“been paying for 3 years, never ran into an issue”
Uses NordVPN mostly for streaming, and its many servers work for them.
“I personally use nord. Mostly use it for streaming and it has a lot of servers to choose from, so works for me”
Prefers NordVPN for being easy to use, with many servers and consistently high speed.
“I prefer NordVPN because it is really easy to use, with the possibility to choose from a ton of different servers, and it keeps the connection speed always high”
NordVPN gives them only 40–50 Mbps on the nearest US/Canada servers versus 700 Mbps without it.
“I find the nord speeds are often very low compared to my 700 down from the ISP (vpn disabled), I would get 40-50 max from a US/CA server, which are the closes servers”
On a 300 Mbps line, NordVPN's NordLynx to Los Angeles tested at 272 Mbps.
“I have a 300Mbps connection and just ran a speedtest while connected to LA:”
Of the VPNs they've tried, NordVPN gave them the best speed.
“Nord provided me the best speed and tbf that's all i need in a vpn”
Has used NordVPN for years and it works well in the Middle East and the USA.
“Nord is pretty efficient, have used it for years, works well when away in Middle East and USA”
Uses NordVPN on two laptops and a TV and has never had a dropout or connection issue.
“I use it on my laptop, wifes laptop, and the TV (for overseas content).”
Hasn't had any NordVPN issues on their iPhone.
“I haven’t had any issues on my iPhone at all”
NordVPN's iPhone app freezes and silently logs them out, and support hasn't fixed it.
“I have those same first 2 problems you list. Have contacted support several times and they’ve not provided a fix. Sucks”
NordVPN on their phone has got much worse: Instacart, Twitch and Instagram don't load and WhatsApp calls drop.
“I use it mainely on my phone. I'm having to turn it off with instacart, twitch, instagram because the apps become unusable. Nothing loads. Even calls on whatsapp will drop or messages won't send. Big sad”
NordVPN's Android app works reasonably well, but its Windows 10 and Linux Mint apps are bad.
“Between my Win 10, Linux Mint and Android phone, the phone app is the only one that works reasonably well. The others are crap”
Stays connected to NordVPN around the clock on iOS and only needs to disconnect for about ten minutes roughly once a week.
“I stay connected to Nord (bought it years ago before I was more privacy focused) 24/7 on ios and have to disconnect maybe once a week for 10 minutes”
NordVPN's client would sometimes fail to connect to any server for hours, even after a complete reinstall; Proton VPN has just worked for over a year.
“I used nordvpn previously and at times it was a major pain in the ass when its client would bug out and not connect to any servers at all for hrs or after you did a complete reinstall”
Uses NordVPN mainly to watch shows not available in the EU and has no complaints.
“I use NordVPN mainly for watching shows that are not available in EU, so for me it does the job, no complaints from my side”
Many sites block NordVPN for them, including logged-out Reddit, ChatGPT and ProtonMail; Proton VPN on their PCs doesn't have that problem.
“Many websites restrict NordVPN such as reading reddit without logging in, even chatgpt wont work with NordVPN. I also couldn't use ProtonMail with NordVPN”
Near the end of a three-year NordVPN plan, the iPhone app often freezes, logs them out silently and connects slowly, so they won't renew.
“The (iPhone) app often freezes and it’s not possible to pause, disconnect or change locations”
NordVPN currently fails with all their streaming services, which show 'you're using a VPN' messages.
“Nordvpn totally down now all streaming services giving you’re using vpn”
Finds NordVPN much faster than Proton VPN most of the time.
“I find Nord much faster than Proton most of the time”
Uses NordVPN for UK streaming; other UK channels kept working but Channel 4 suddenly stopped working through it from one day to the next.
“Was working fine yesterday and today couldn’t get on. I use NordVPN and all my other uk channels work fine. Just Channel 4 that isn’t working today.”
Switched from AirVPN to NordVPN a few weeks ago; connecting is much easier and the connection no longer drops, though banking sites still block it.
“I signed up for NordVPN a couple of weeks ago. I had been using AirVPN. Loging on to a server site is so much easier. The connection hasn't dropped like it does on Air”
Moved from ExpressVPN to NordVPN last year and travels globally with it on iOS, iPadOS, Windows, Firestick and Apple TV without issues.
“I travel globally, use all the time with no issue across iOS, padOS, Win10/11, Firestick and AppleTV”
A long-term NordVPN user finds the service solid and NordLynx fast, but the app can be intrusive with its kill switch, auto-connect and extra features.
“Random long term NordVPN user here. Yes, their service is solid. The app itself can be very intrusive if you let it (kill switch, auto-connect, mesh-net, dark-web monitor)”
Has used NordVPN for 3–4 years; it has become much more solid and has had no problems in the last couple of years, and the default kill switch suits them.
“It's a lot more solid now than when I got it. No problems at all in the last couple years”
Switched from ExpressVPN to NordVPN because a NordVPN deal was much cheaper, and is very happy with it.
“I switched from ExpressVPN to NordVPN because NordVPN had a special going and was much cheaper. I'm very happy with NordVPN”
Has used NordVPN for eight years and finds it very solid once the connection settings are set up properly.
“I been using nordvpn for 8 years, it’s solid af if you know how to set your connections right”
Has used NordVPN for years and finds it so reliable they keep pre-paying; uses it on Apple TV to watch UK TV from the US and the other way round.
“I've been using NordVPN (and NordPass) for years. It's so reliable that like another commenter here, I'm paid up until 2027”
NordVPN and NordPass auto-renewal turned itself back on twice; Nord credited them about a year to avoid a bank chargeback.
“Had it happen twice (once with my NordVPN and once with my NordPass). They ended up crediting me something like a year so I wouldn't go through my bank for a chargeback”
Left NordVPN for Surfshark because Nord didn't work in China, failed with some streaming apps and renewed at an expensive price.
“I switched from Nord to Surfshark (because Nord didn't work in China, didn't work with some apps (streamers), and the renewal was expensive)”
Bought a year of NordVPN, but every server is blocked by Optus Sport, while an ExpressVPN trial worked fine.
“I bought a year’s subscription or NordVPN and every server is blacklisted so can’t watch Optus”
NordVPN's NordWhisper protocol is the only one that gets through their library Wi-Fi, but the automatic protocol choice never picks it.
“NordWhisper is the only protocol that works on my library Wi-Fi. However, the auto protocol that chooses the best protocol to use doesn't successfully select NordWhisper”
Moved from ExpressVPN to NordVPN; speeds are fast, but after a week films in the iPhone browser buffer almost all the time.
“I recently changed to NordVPN after having ExpressVPN, and after a week for having Nord, I’m having issues. While yes the speed, is fast. Almost all the time it’s buffering”
Switched from ExpressVPN to NordVPN; after their devices sit idle, the internet stops working until they disconnect and reconnect NordVPN, on iOS, macOS and Windows.
“If I let my device idle for a period of time (this includes iOS, MacOS and Windows) when I return, I am unable to use the internet until I disconnect and then”
Torrents through NordVPN without trouble: popular torrents download at about 50 MiB/s on a gigabit connection.
“Popular torrents download at 50MiB/s with gigabit internet (connected to nordvpn of course)”
Keeps coming back to NordVPN because it is the simplest VPN app with split tunnelling on macOS and iOS.
“It’s the simplest VPN app on MacOS and iOS with split tunnelling that takes me back to it every time”
Comparing NordVPN and Mullvad in real use: NordVPN downloads at around 480 Mbps, is stable and doesn't randomly slow down.
“Nord I see download things at around 60MB/s (480Mb/s). Nord is stable and doesn’t randomly go slow”
An American abroad used NordVPN on a PS5 for four months to stream Netflix and others with no issues, until a later update caused problems.
“recently got NordVPN about 4 months ago. I used it predominantly on my PS5 so that i could stream Netflix, and other streaming services, and it worked fine, no issues”
A former NordVPN user found it reliable with a friendly interface, but it became slow for them.
“Nordvpn was pretty good and reliable when I used it and their interface was user friendly but it became slow for me some for reason”
Has used NordVPN for five years and is weighing a switch at renewal because the app now tries to do too much, including anti-malware.
“I've had NORD for 5 years at this point. I just find it's doing a lot, lots of anti malware”
NordVPN's auto-renewal price was inflated, so they turned auto-renew off and took the much cheaper deal shown on the website.
“I had a similar inflated auto-renew number so I turned off auto-renew and got the much smaller deal that they had on the website”
A NordVPN subscriber for five or six years is tired of its constant promotion messages.
“I have been a subscriber for the last 5-6 years. I always used to purchase 2 more years of subscription so I still have a year or more to go. Lately I had enough of promotion messages”
From the UK, NordVPN gets them into Australian services like ABC iView and 10 Play most of the time, but it is hit-or-miss.
“I'm in the UK and love Australian TV and can access ABC iView and 10 Play without any issues the majority of the time”
Pays for NordVPN for their extended family because it is one of the easiest VPNs for them to set up without calling for help.
“it’s amongst the easiest VPN setup for them to figure out without needing to call me for tech support”
Bought a year of NordVPN at a good price, but halfway through it suddenly stopped connecting.
“about halfway through, i discovered that i couldn't connect all of a sudden”
Finds the NordVPN app bloated and buggy, often needing log-outs, reboots or a full reinstall just to get online.
“NordVPN software is bloated and buggy as hell. Don't know how many times I've had to either log out and perform multiple reboots”
With NordVPN connected, local DNS stops working, so they can't reach their file server, printer or home cameras, and support didn't fix it.
“That means when the VPN is connected I cannot browse my local file server, I cannot print, I cannot view my home cameras”
A UK streaming app detected NordVPN on their phone, but running NordVPN on the router worked without detection.
“I put nordvpn on my router and was all good! No vpn detected”
Has torrented through NordVPN since 2018 but still got two ISP violation notices last August, even with the kill switch on.
“I've been using nordvpn with qbittorrent since 2018 and last August I got two violations from my ISP too”
After about three years on NordVPN, the last year has been frustrating: half the time it won't connect.
“I've used Nord for about 3 years now and this last year has been very frustrating, especially the last few months. Half the time I can't connect”
Has used NordVPN for about four years in Germany and it works well, apart from recent 'server will shut down soon' reconnect messages.
“I had been using NordVPN also for about 4 years and it does work pretty good for me in Germany”
On an iPhone 14 Pro Max, NordVPN has recently started hanging and blocking access to the sites they use.
“Mine has gotten very bad lately as it will hang up and not let me onto the regular websites I use”
Contacted NordVPN support by email repeatedly and only got bot replies telling them to reinstall the app.
“Each time, they sent a bot-generated response which only advised that I uninstall and reinstall NordVPN”
After weeks of problems with NordVPN, including its Threat Protection feature, they moved back to Mullvad.
“After many problems the past 3 or 4 weeks ( threat protection etc ) i moved back to mullvad for now”
Was charged for two years of NordVPN they no longer used, with no invoice emailed, and customer service refused a refund.
“I signed up for NordVPN and didn't realize I was being charged for 2 years for a service I no longer used. No invoices were emailed; the charges just appeared on my card”
Has used NordVPN for five years; it has been reliable and often the fastest of the VPNs they have tried.
“I have used NordVPN for five years! It has been reliable, often providing the best speed and connection options”
NordVPN slowed their connection significantly, so they cancelled.
“In fact using Nord would cause significant slowdown of the connection. I had to cancel my subscription”
NordVPN on a Fire TV Stick worked for Netflix and JioHotstar for ten months, until Netflix detected it and JioHotstar locked their account.
“Been using Netflix and JioHotstar for past 10 months with no issue. However, Netflix now says VPN detected and JioHotstar has now locked my account”
Switched from Proton VPN to NordVPN because NordVPN's macOS app is much better.
“I switched to NordVPN because the macOS software is much much better”
A NordVPN user of many years calls its 2025 service appalling, with constant disconnects and no connection after booting their PC.
“been using nord for so many years that I cant remember. But the 2025 service is appalling, the amount of disconnects I have”
Has had torrenting problems with NordVPN lately and many helpdesk conversations and setting changes haven't fixed them.
“I have had tons of conversations with the helpdesk, tried numerous different settings, protocols and data-restrictions”
About a month into NordVPN on three Windows 11 PCs, everything works except that they have to reboot after each use, which they put up with for now.
“It's just annoying to have to reboot my computer after every time I use”
Used NordVPN since 2018 without problems until recently: now it shows connected but there's no internet, so they plan to leave.
“I've used NORDVPN since 2018, never had issues, until recently. Today once I connect, I can't access the internet”
NordVPN never worked for them, so they switched to Proton VPN, which has worked perfectly since.
“I switched to ProtonVPN because NordVPN never worked for some reason”
Tried NordVPN for a month and had random disconnections two or three times an hour on every server.
“I tried Nord in January for a month had random disconnections sometimes 2 or 3 times per hour no matter what server I tried”
Has run NordVPN on their Fire TV Stick since they got it so their ISP can't see what they watch, and also uses it on their phone.
“NordVPN’s been on my Fire TV Stick pretty much since I got it. At this point, it’s just part of the setup”
Uses NordVPN on an Nvidia Shield; running it on the router instead cut their internet speed in half.
“i have nordvpn on my nvidia shield i tried it on my router but that cut my internet speed in half”
While visiting family in Japan, uses NordVPN on a travel Apple TV to watch YouTube TV.
“I have an old Apple TV that I only use for travel and it has NordVPN installed. I use it to watch YouTube TV while I’m here”
Switched from Mullvad to NordVPN to avoid CAPTCHAs and broken sites, but regrets it despite NordVPN being much cheaper.
“Recently switched from Mullvad to Nord. Did so for the same reasons you picked up on... captchas and sites not working properly. Honestly, sorry now that I made the switch, even though Nord is much cheaper”
After about 20 emails of tests with NordVPN support, they were told the bug they reported is intended behaviour.
“after like 20 emails back and forth of them asking me to do test after test after test after test for them.... they come back and tell me "That is the intended behavior”
Tried Proton, Mullvad and NordVPN; NordVPN is the only one that gets past streaming services' VPN detection every time.
“I tried Proton, Mullvad, and Nord and found Nord is only one that gets around streaming service detections every time”
Used NordVPN for years, but lately has had issues and the price rises at every renewal.
“ive used nord for years but lately ive been having issues and the subscription price keeps going up each time i renew”
Uses the NordVPN Chrome extension on PCs connected to their TVs to stream other countries' content; switching location is easy and works perfectly.
“So easy to switch and spoof location via the NordVPN Chrome extension. It works perfectly for me”
Regrets buying two years of NordVPN: it connects fine but games lag and videos fail to load from time to time.
“I would boot up NordVPN, it worked fine but here and there I would lag in games”
After over a year of NordVPN on Windows and Android, their Galaxy S23 Ultra suddenly had no internet while the app showed connected.
“I've been using Nord VPN on Windows and Android for over a year now and a few months ago, seemingly out of nowhere, I noticed that my Android phone (Galaxy S23 Ultra) had no internet”
After leaving Surfshark and ExpressVPN for better split tunnelling, NordVPN worked mostly well for a year but lately has been a mess.
“Nord seemed to work mostly okay for the last year but lately it's been a mess”